SMC SEAT Woking win SEAT UK aftersales dealer of the year again in 2021...

SMC Motor Group’s Woking dealership has won an award for its aftersales team at the SEAT UK Dealership of the year awards.

The SEAT & CUPRA dealership on Wych Hill has won the accolade in recognition of outstanding customer service for its parts and service customers.

The Awards are judged on how a dealer delivers on key areas to customers, which is assessed by customer feedback and reviews of their performance.

Tim Goldings Aftersales Director at SMC Woking said: “We are incredibly proud to win this award and it shows recognition for the hard work our team put in everyday”.

“We look forward to continuing our award-winning approach to business and customer service and to welcoming many more SEAT & CUPRA customers to our showrooms.”

Nigel Griggs, Head of Aftersales for SEAT & CUPRA UK, said: “The focus of these awards is to thank our dealers for providing a positive customer experience as after all, they are the face of our brand for our customers.

“It’s important for us to recognise our dealers who go above and beyond when representing the SEAT & CUPRA as well as to highlight those who are setting a great example of how to do it well, like SMC Motor Group. Many congratulations to them on their award.”

SMC Motor Group won the Aftersales category at the 2021 SEAT UK Dealership awards. The company was also voted as Aftersales Dealer of the year in 2020 and had dealerships ranked 3rd overall in the same year.