Reopening SMC Motor Group Safely...

I would like to update you on our plans to re-open our workshops as of Monday 18th May on a pre-arranged appointment basis for the time being.

On March 23rd the Government ordered all non-essential retail businesses in the UK to close as part of a national lockdown to halt the spread of coronavirus. As a consequence, our car showrooms have been closed to the public since this time.

Under lockdown, garages with workshops have always been allowed to operate. However, due to safety concerns and wishing to play our part in the national cause of: Stay Home, Protect the NHS, Save Lives, we chose to close our operations.

We believe however, that we can adhere to the Government’s strict social distancing measures and so now now is the time to begin re-opening our workshops for the benefit of all customers.

I’m pleased to tell you that all of the necessary dealership changes and employee training has now been completed, so we can begin to welcome back our service department customers safely.

In order to support social distancing however, it is imperative that we limit the number of customers and colleagues in our dealerships at any one time. As such, our service departments will operate strictly on an appointment only basis, please contact your dealership to make a booking.

The safety and well-being of our customers and colleagues remains our number one priority, so to ensure this, we have put together a detailed plan to guide us through the re-opening process.

This plan includes numerous social distancing and enhanced hygiene measures, new operating processes and the widespread introduction of personal protective equipment to ensure everyone’s safety.

Whilst our sales showrooms will remain closed until the Government permits us to re-open them, by opening our workshops we will be able to re-start preparing new and used cars ready for collection for when the time is right.

Without doubt, this has been the most challenging period during the Group’s 36 years of being in business; we have had to adapt and reconfigure the way in which we operate to ensure your safety and I want to thank you for your understanding and continued support during this unsettling time.

Click Here to see some of the changes we have made.

Finally, all of us at SMC Motor Group look forward to being able to welcome you back to one of our dealerships in the very near future and I wish you and your family the very best of health.

Although every effort has been made to ensure that the information contained on this page is as accurate and up to date as possible, SMC Motor Group reserves the right to modify its models without notice . SMC Motor Group reserve the right refuse access to one of their branches should the number of customers on site exceed what is deemed safe levels or situations where the guidelines cannot be maintained at a safe level.

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