Reopening SMC Motor Group branches...
We are pleased to tell you that all of the necessary dealership changes and employee training has now been completed, so we can begin to welcome back our service department customers safely.
order to support social distancing however, it is imperative that we
limit the number of customers and colleagues in our dealerships at any
one time. As such, our service departments will operate strictly on an
appointment only basis, please contact your dealership to make a
We wanted to outline some of the changes that you will find in our branches when you visit us next and re-assure you that here at SMC Motor Group we are taking the health and safety of our staff and customers very seriously.
Our workshops open from Monday 18th May on an appointment only basis to ensure we do not have too many people in our branches at the same time.
Our service recptions will be observing the 2 metre social distancing will be observed and screens will be fitted to desks for the benefit of staff and customers. Hand washing and sanitising products are freely available across all of branches for your use and protection.
The changes we have made affect not only visits to an SMC branch, but also affect the, use of protective covers and the re-sanitising of your vehicle following a service or MOT.
Our staff have also been trained to observe social distancing for collection of your vehicle for service/repair and its subsequent return and the use of protective gloves and masks where appropriate.
doubt, this has been the most challenging period during the Group’s 36
years of being in business; we have had to adapt and reconfigure the way
in which we operate to ensure your safety and we want to thank you for
your understanding and continued support during this unsettling time.
Take a look at some of the changes we have implemented already...
Take a look at these short videos to show some of the measures we have taken onsite to protect the health and welbeing of our customers and staff...
every effort has been made to ensure that the information contained on
this page is as accurate and up to date as possible, SMC Motor Group
reserves the right to modify its models without notice
. SMC Motor Group reserve the right refuse access to one of their branches should the number of customers on site exceed what is deemed safe levels or situations where the guidelines cannot be maintained at a safe level.