24/03/20 Corona Virus/COVID 19 Update : -
With the unprecedented situation evolving around Corona Virus our dealerships are currently closed until further notice. For the latest information please visit our advisory page.
Following the statement from the prime minister last night, we plan to immediately comply with the measures announced through the closure of all of our dealerships as of today Tuesday 24th March.
As the country moves into this next phase in the fight against COVID-19, we ask for your patience while we work to ensure our customers are contacted as quickly as possible by our employees working from home in the coming days.
Although our showrooms will be closed, you can still visit our website and enquire online should you have any queries
If you have any questions or concerns we will do our best to answer them and send them via the attached form to the right or we are updating relevant issues below as they come along.
Best wishes and thank you for the business and support so far.
Click Here to view the latest update from Motability.
Temporary 6 month exemption will enable vital services to continue, frontline
workers to get to work, and people to get essential food and medicine.
Click Here to view full article on Government Web site.
SMC Motor Group are unabe to help with this directly as we are brokers not the actual lender, however enquires relating to your finance agreements will need to be directed to our finance partners. You can find out who holds your finance agreement by looking at your bank statement however it will likely be one of the two companies listed below along with contact information for them: Click Here to view the latest update from Motability
Renault or Dacia :- RCI Finance (also known as Renault Finance and Dacia Finance): https://www.renaultfinanceuk.com/online-account or 03330 090 230
SEAT :- VWFS (also known as SEAT Finance): https://customer.vwfs.co.uk/SEAT.html or 0370 333 4446
Both companies are experiencing higher than usual call volumes.
The Citizans Advice may also be able to advise you and further information is available by clicking the following link :-https://www.citizensadvice.org.uk/debt-and-money/if-you-cant-pay-your-bills-because-of-coronavirus/
We hope this helps?
SMC Motor Group reserves the right to amend or change information without prior notification during this ever changing and challenging period. The information is the latest that we have been made aware of and we would urge customers to verify this for themselves. This page links directly to external web site that we are not in control of and cannot be held responsible for the content or any issues arising from doing so. E & O Excepted.